Shadow AI risk
Staff paste company data into consumer chatbots with no masking, no policy, and no audit trail.
AgenTorQ connects Salesforce, Microsoft 365, Google Workspace, Slack, GitHub, databases, APIs, and 14+ AI model providers into one governed platform where AI Workmates answer, reason, and take approved actions — as a standalone web workspace or natively inside Salesforce.
Same engine — the only difference is where it runs.
Choose the experience that fits your organization. Both editions use the same AI platform, governance, and orchestration engine — the only difference is where it runs.
A standalone AI workspace connecting Salesforce, enterprise applications, documents, APIs, databases and multiple AI providers — no CRM required.
Install AgenTorQ inside Salesforce via AppExchange and bring AI Workmates to every record and workflow — enforced in USER_MODE.
Same AI engine · Same Workmates · Same governance · Same connectors · Same model routing. Different deployment.
Point tools, locked-in copilots and brittle scripts leave data siloed, actions ungoverned, and models out of your control. One governed platform closes the gaps.
Staff paste company data into consumer chatbots with no masking, no policy, and no audit trail.
Answers live across Salesforce and dozens of apps, files and databases — but nothing reads them together.
Vendor-locked copilots pin you to one model family and meter you per conversation.
When AI acts on real systems, teams can't see what it did, on whose behalf, or why.
Most assistants only chat. They can't update a record, run a Flow, or send an approved email.
Hand-rolled point-to-point scripts break on every API change and never reach the long tail of apps.
A Workmate is a role-aware AI agent that reads your data, reasons over your knowledge, and takes approved actions — the same governed engine behind every role, in the web workspace or inside Salesforce.
Grounds on your live pipeline to brief reps, surface risk, and log the next step.
Answers case questions from records and knowledge, then acts on the resolution.
Connects systems and runs the busywork across your apps and workflows.
A configuration copilot grounded in your org's metadata and access model.
A developer-grade copilot for Apex, LWC, Flows and GitHub inside DevSpace Studio.
The Intent Router grades every request and routes it to data lookup, knowledge, reasoning, or a real action — nothing hardcoded.
Grounds on Salesforce records, uploaded files, your RAG knowledge base and 600+ connected apps — cited every time.
Route by task across OpenAI, Claude, Gemini, Grok, DeepSeek, Mistral, Groq, Ollama and more — with fallback and cost control.
Create and update records, run Flows, and send email behind approval cards — every action logged to an immutable audit trail.
Salesforce is one supported system among many. Reach 600+ apps via the connector layer, plus REST, GraphQL, databases and MCP — each with per-user OAuth and full call logging.
Salesforce, HubSpot, Dynamics 365
Microsoft 365, Google Workspace, Slack, Teams
SharePoint, OneDrive, Google Drive, Box
GitHub, GitLab, Jira, Bitbucket, Azure DevOps
ServiceNow, Workday, SAP, NetSuite
Postgres, MySQL, Snowflake, BigQuery
14+ engines, your keys — OpenAI, Claude, Gemini…
REST, GraphQL, MCP servers, Webhooks, custom
600+ apps via the connector layer, plus REST, databases, and MCP. Long-tail and enterprise systems are reachable through the connector layer, REST or MCP — not bespoke certified integrations.
Bring your own keys and route by task, cost, latency, reasoning quality, or policy — across every major provider, plus self-hosted and any OpenAI-compatible endpoint.
Zero-trust controls wrap every request — so security teams can say yes to AI, and you keep a complete record of every action.
Feature-access control by role and profile, deny-by-default, with per-user overrides, server-enforced.
Named personal data is masked before any prompt leaves — only the masked prompt reaches the model you chose.
The Salesforce edition runs in USER_MODE — sharing, CRUD and field-level security are always enforced.
Every read passes a SOQL guard and every write a DML guard before it ever touches your data.
Credentials live in an external vault with per-user OAuth and automatic token refresh — never shared.
Every prompt, action and model call is recorded to an immutable audit trail for review and compliance.
Write actions are gated behind explicit approval cards, and destructive steps always require confirmation.
Allow or restrict specific providers and models per role, team or workflow.
Per-user isolation keeps personal chats and OAuth tokens private; each team and tenant sees only its own data.
Compliance-ready architecture — your data stays in your systems, and only the masked prompt reaches the model you chose. Read our Privacy Policy.
A developer-grade copilot inside the platform — browse, edit and ship Apex, LWC and Flows, and drive real git on GitHub, all with diffs you approve before anything deploys.
Here’s my plan to harden the callout:
A native, single-vendor CRM agent is convenient — but locked to one model, metered per conversation, and limited in what it reads and does. The honest side-by-side.
| Capability | AgenTorQOPEN AI PLATFORM | Native CRM AIVENDOR-LOCKED |
|---|---|---|
| Model choice | 14+ providers + self-host, per task | Locked to one vendor model family |
| Pricing model | BYOK — pay providers directly | Metered per conversation / credits |
| Grounding across apps | Salesforce + 600+ apps, files & RAG, cited | Grounding within one vendor's framework |
| Document / OCR | PDF, Word, XLSX, CSV & scanned-image OCR | Limited file understanding; OCR rare |
| Connectors | 600+ apps + REST, GraphQL, DBs & MCP | Closed ecosystem; approved integrations only |
| Workflow actions | Create/update, run Flows, send email — approved | Limited to predefined topics/actions |
| Observability | Logs, audit trail, call logs & health console | Limited visibility into calls and failures |
| Deployment options | Standalone web and Salesforce-native | One place only |
| Developer workspace | DevSpace: Apex/LWC/Flow + GitHub git | No developer IDE |
| BYOK | Your keys across every provider | No bring-your-own-key option |
AgenTorQ is an independent product and is not affiliated with, endorsed by, or sponsored by Salesforce or any AI model provider. A general, good-faith comparison against a typical native CRM AI agent; capabilities vary by edition, license and release.
Start in the web workspace or book a guided architecture walkthrough. Same platform, same governance — you choose where it runs.
reachout@agentorq.com
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